From the World's Most Prestigious Properties to Your Hotel Floor

Meet Saral Kumar

Founder & Lead Consultant

Saral Kumar brings over two decades of comprehensive hospitality leadership, having served in critical, interconnected roles spanning Operations, Human Resources, Learning & Development, Quality Assurance, and HSE (Health, Safety, and Environment) across the globe.

Honed at iconic international luxury properties, including The St. Regis, Anantara, Westin, Taj and the Burj Al Arab, Saral mastered the internal systems required to achieve and sustain world-class operational excellence. His experience encompasses everything from leading successful Pre-Opening recruitment and training strategies and delivering successful audits (COR Certification).

Elevate Hospitality Training was founded on the recognition that all ambitious hotels and service businesses—regardless of market or star rating—require this same level of internal system maturity to thrive.

Elevate's mission is to translate proven world-class methodology into customized, scalable L&D systems. We transform your high-potential staff into Certified On-The-Job Trainers and Departmental Training Leaders, delivering operational consistency and guaranteed excellence built for the modern, global hospitality market.

Philosophy:

"Every hotel has talent. My mission is to convert that talent into trainers, so service excellence becomes self-sustaining."

Credentials That Matter

Beyond hospitality experience, Saral holds certifications that ensure operational excellence and employee well-being

20+ Years

Hospitality L&D Experience

Certified

Health & Safety Auditor

Certified

Mental Health First Aider

Specialist

Practice Based Training

These certifications ensure that Elevate programs don't just focus on service standards — they prioritize operational safety, compliance, and employee mental well-being.

Making Internal L&D Accessible & Effective

Our mission is clear: To elevate service standards by making internal Learning & Development accessible and effective.

• Every hotel has hidden training talent waiting to be developed

• Practice-based learning is the only way to create confident coaches

• Quality service standards should be accessible to all properties

• Sustainable training comes from building internal capacity

What We Believe

We're not here to create dependency. We're here to build your training capacity from within, so you can maintain service excellence long after our engagement ends.

Ready to Start Building Your Training Team?

Let's discuss how Elevate can help your hotel develop internal training capacity